Terms and Conditions of Sale

These Terms and Conditions govern the purchase of products through this website. By placing an order, you agree to these terms.

1. General information

This document establishes the conditions applicable to purchases made on this website. These terms may be updated at any time, without affecting orders already confirmed.

2. Products

Products are described as accurately as possible. However, slight variations in color, finish, or presentation may occur due to display settings or manufacturing processes.

3. Purchase process

Orders are placed by following the steps indicated on the website. You will receive a confirmation email once your order has been completed.

We reserve the right to refuse or cancel orders for justified reasons, such as stock errors, payment issues, or incorrect information.

4. Prices and taxes

All prices are shown in euros (€) and include applicable taxes unless otherwise stated.

Shipping costs, if applicable, will be displayed before completing the purchase.

5. Payment methods

Accepted payment methods are those available on the website. Payment must be completed at the time of purchase. Secure payment systems are used to protect your information.

6. Shipping and delivery

Orders will be shipped to the address provided by the customer. Delivery times are indicative and may vary due to external circumstances.

We are not responsible for delays caused by the shipping company or circumstances beyond our control.

7. Right of withdrawal

You have the right to withdraw from your purchase within 14 calendar days from receiving your order, except where legal exceptions apply.

Products must be returned unused, in perfect condition, and in their original packaging. Return shipping costs will be borne by the customer unless the product is defective.

8. Returns and refunds

Once the returned product has been received and inspected, a refund will be issued using the original payment method unless otherwise agreed.

Refund processing times may vary depending on your bank or payment provider.

9. Warranty

All products are covered by the applicable legal warranty. This warranty covers manufacturing defects but does not cover damage caused by misuse.

10. Liability

We shall not be liable for indirect damages or improper use of products. We reserve the right to correct typographical or technical errors.

11. Data protection

Personal data is processed in accordance with applicable data protection laws and the website Privacy Policy.

Contact

For any questions regarding orders or returns, please contact us at: info@oh-mypro.com